OnCall Scheduling Solutions

OnCall Reach

The utilization and adoption of interactive notification tools to automatically communicate important messages to employees is becoming extremely widespread across many industries. First Response has incorporated these major advances in employee communication into our OnCall™ program to provide customers with a cost effective, innovative solution for last minute staffing. Last minute staffing is one of many employee communication avenues that OnCall™ will streamline with its leading-edge technology.

 

Features
• Notify employees by delivering automated messages to a variety of sources such as email and mobile phones via text message
• Employees are notified of an open shift and once a confirmed response is received, the shift is automatically filled and awarded.
• Managers can monitor progress and will also receive e-mail notifications once shifts are filled.
• Congruent with all other OnCall™ staffing practices, only employees that are qualified to work the open shift receive the automated messages.
• Employees may choose to not receive automated messages for reasons such as vacation time.
• All outward-bound messages and employee responses are recorded for reporting and tracking.

Benefits
•    Decreased Manual Phone Calls
    - Manager’s focus on patient care versus last minute individual phone calls.

• Time Savings
    - OnCall™ can contact all employees qualified to work an open shift simultaneously. Therefore, the automated process also decreases time spent finding resources to fill the shifts.

• Increased Visibility and Communication of Open Shifts
    - Employees can now be proactively notified of an urgent shift needs